Privacy Policy & Statement

FTC PRIVACY STATEMENT

Purpose of this Privacy Statement

When engaging with us, you agree to trust Flight Training College with your Personal information. We are committed to protecting your right to privacy. We take all responsible steps to keep your personal Information safe and confidential. The purpose of this Privacy Statement is to set out how we collect, use, share and otherwise process your personal information, in line with the Protection of the Personal Information Act (“POPIA”).

Company Definitions

Flight Training College referred to as: ‘Flight Training College’ or ‘the company’ -Refers to Flight Training College, a private company offering aviation services and products, registered under the company laws of the Republic of South Africa, registration number 2007/010161/23. The principal address: Hangar 27, George Airport, George, 6529.
You and your – Refers to you the data subject
Our, us and we – Refers to Flight Training College (See 1)
Your personal information – Refers to personal information about you, your employer and members, and all information collected from you, your spouse, dependents and beneficiaries. It includes information about health, financial status, gender, age, contact numbers, email address and place of residence. The Company’s accounts, communications, human resources, training Academy, aero sales and maintenance departments will retain your information in line with POPI and GDPR.
Process information – Means the automated or manual activity of collecting, recording, organising, storing, updating, distributing and removing or deleting personal information.
Competent person – Means anyone who is legally competent to consent to any action or decision being taken for any matter concerning a child, for example a parent or legal guardian.
Process information – Means the information that Flight Training College collects, stores and disseminates (subject to the laws governing us
Data subject – Our clients/customers – data subjects

Purpose of processing your personal information

You agree that we may process your personal information for the following purposes:

agree that we may process your personal information for the following purposes: Providing information on our products and services
Collection of data where you have entered into a contract for our products and services
Allowing any of our staff/employees to contact and advise you about new products and services that will be of benefit to you by:
Flight Training College
Any third-party provider
Any financial services provider or its representative approved by Flight Training College
Providing relevant information, including your personal information, to a contracted third party who needs the information to provide a service to you relating to contract or document signed when entering into an agreement with our company. We will ensure that the third party agrees to keep the information confidential and is registered under the POPI ACT:

https://www.gov.za/sites/default/files/gcis_document/201409/3706726-11act4of2013protectionofpersonalinforcorrect.pdf

Indemnification

Each Flight Training College company accepts responsibility to the extent that the processing activities of personal information falls under the control of that party or company.
You agree to indemnify Flight Training College or any third party against any loss or damage, direct or indirect, that you, the data subject may suffer because of any unauthorised use of personal information or if a breach of personal information occurs unintentionally, but only if the processing of your personal information is controlled by that party, who in turn is governed by the laws governing the POPI Act and/or GDPR.

Voluntary acceptance of this Policy Statement

You have the right to object to the processing of your personal information. It is voluntary to accept these terms and conditions contained in this policy. We require your acceptance to provide you with information on our products and services. We only use personal information that you consent to provide. All information that is or will be collected, has a disclaimer, where you have the right to object to the collection thereof. We only collect and process personal information for valid and lawful reasons. Theacceptance of these terms and conditions and the permission given to process your personal information will continue until a contract ends or you request otherwise.

Confidentiality of personal information

We keep your personal information confidential. It will only be used to process information that is required by aviation law of the SACAA, other legal bodies or to provide you with product or service information. You will have had to agree to the collection of your personal information, for example for our website forms, contracts or CVs. If we do happen to collect your personal information for any other reason, you will be required to give consent, including information from other third-party sources. If you share your personal information with any third parties that are linked in any way with Flight Training College, we will not be held responsible for any loss suffered by you.

Authority to act for other people

When you give us personal information about third parties, which may include a person under 18 (a minor), you must have received their permission or permission from their guardian.
You must understand that when you include, your employees, their spouse, dependents and beneficiaries on any document that will be collected, processed and/or stored. We will furthermore process their information for the purposes set out in this Privacy Statement and other related purposes.

Sharing personal information with third parties

You will have to agree that we may process your personal information and that of your dependents for the following purposes:

The administration purposes, for example, where the issue of pilot licences through the SACAA need information to be processed to achieve the outcome.
The provision of any products and services to which you have prescribed or requested
The rendering of services by Flight Training College
The provision of relevant information to a contracted third party who requires such information to render a service to you or any dependent and only if such contracted third party agrees to keep the information confidential.

What do you agree to, subscribe to these conditions:

By subscribing to Flight Training College’s Privacy Statement, you confirm you give consent to the sharing this information with the relevant persons within ‘the company’ when:

Personal information is necessary to ensure the efficient administration procedures within the Flight Training College to ensure that we comply with all relevant legislation.
Process information using automated means (without human intervention in the decision-making process) to make a decision about you or your application for any product or service.
You agree to indemnify us against any loss or damage, direct or indirect, that you may suffer because of the unauthorised use of your personal information by a third party outside the Flight Training College of companies as long as the information does not emanate from ‘the company’.

If a third party is involved for business transactions with Flight Training College and request any of your personal information, we shall share it only if:

You have already given your consent for the disclosure of this information to that third party.
Third parties that we sub-contract, to provide services to you, for example auditors, other aviation providers that we may contract to fulfil one of our services or any third parties involved in our business dealings.
Any person from Flight Training College that has a legal right to access the information, for example, board members, directors, HR department or communications department and operators, will only do so if access has been granted from the data subject and for business purposes only.

Sanction screening

You consent and agree that:

We may process your information, including personal and special personal information, to conduct sanction screening against all mandatory and non-mandatory sanctions lists.
You also consent to us communicating such personal information to local and international Regulatory Bodies as well as to other entities if you are matched to one of these sanctions lists.
You understand that we may terminate this agreement with immediate effect if you are found to be on a sanctions list.

Sharing personal information with Flight Training College

You confirm that we may share your personal information with Flight Training College for all of the following:

Administration
Fraud prevention.
Providing services, benefits and infrastructure (where necessary) to help you in your personal or professional

Sharing for research and improvement purposes

You also confirm that we may share and combine all your personal information for any one or more of the following purposes:

Market, statistical and academic research; and
To customise our products and services to meet your needs
You confirm that we may approach electronically for your feedback on our products and services. You will, however, have the option to unsubscribe and/or ask to be removed from our database.
You agree that your personal information may be shared with third parties including those outside South Africa where in doing so you will benefit from the dissemination of information. We ensure that the information will remain confidential, and all data will be made anonymous to the extent possible and where appropriate. No personal information will be made available to a third party unless that third party has agreed to abide by strict our strict confidentiality and POPI data protection protocols that we uphold and provide proof thereof in writing.
Should any data be used for customer analysis and be published, you will not be identified by name. If we want to share your personal information for any other reason that expressed in, we will do so only with your permission.

Agreement to check your information against regulatory bodies

By agreeing to this policy, you agree to the sharing of your information for example, for credit worthiness checks, criminal record checks, other reference checks and other legal requirements to do with you.
The information collected stored and disseminated will be done in accordance with our strict adherence to the POPIA/GDRP legislation.
In addition, you authorise us to obtain and share information about your creditworthiness with any credit bureau or credit provider’s industry association or industry body. This includes information about credit history, financial history, judgements, default history and sharing of information for purposes of risk analysis, tracing and any related purposes, as well as using your information with a third party as described in point 9.

Right to communicate electronically

We have the right to communicate with you electronically about any changes to your personal information.

Obtaining personal information for data quality purposes

We have a duty to take all reasonably practicable steps to ensure your personal information is complete, accurate, not misleading and updated on a regular basis.
We have a duty to keep you updated about any offers and new products that we make available from time to time. Any entity within Flight Training College and contracted third-party service providers may communicate with you about these.

Direct Electronic Marketing from the Flight Training College Website

You may opt out of Electronic Marketing on any bulk electronic communication and our website www.flighttraining.co.za.
We store your personal information for the purpose to action this request only and delete you from our system.

Your rights to the storing of your information:

You have the right to refuse the storing of your information collected from website enquiries.
You have the right to ask us to update, correct or delete your personal information. However, this will prevent you from receiving any new products or services, discounts or specials that we may be offering.
You agree that we may keep your personal information until you ask us to delete or destroy it or for the period during which our mutual contract states or is dictated by the nature of the business.

Bodies that govern the storing of personal information to which Flight Training College is affiliated

The following are examples of bodies and laws that require us to collect and keep personal information:

The SACAA Act – governing the Aviation Industry in South Africa
Basic Conditions of Employment Act
Employment Equity Act
Labor Relations Act
Skills Development Act
Aircraft Insurance Act
The Electronic Communications and Transactions Act (ECT)
The Financial Intelligence Centre Act (FICA)
The Financial Advisory and Intermediary Services Act (FAIS)
The National Credit Act (NCA)
The Collective Investment Schemes Control Act (CISCA)
The Consumer Protection Act (CPA)

Transferring your personal information outside South Africa

You agree that we may transfer your personal information outside South Africa to our other Flight Training College companies and third parties:

If you provide an email address that is hosted outside South Africa; or
To administer certain services, for example, cloud services; and
Where required to administer any offshore product.
- We will take reasonable steps to ensure that any country, company or person to which we are required to send personal information to comply with our agreement to treat your information with the same level of protection as required by the laws of the country to which the information is transferred.
Sharing your personal information for merger, acquisition or sale purposes. If we become involved in a proposed or actual merger, acquisition or any form of sale of any assets, we have the right to share your personal information with third parties in connection with the transaction. In the case of a merger, acquisition or sale, the new entity will have access to your personal information. The terms of this Privacy Statement will continue to apply.

Changing this Privacy Statement

We may change this Privacy Statement at any time. The most updated version will always be available on the Flight Training College website www.flighttraining.co.za

Thank you for your cooperation and compliance with the POPI Act and our Policy Statement.

PRIVACY POLICY

WEBSITE PRIVACY NOTICE

We are committed to protecting your personal information in accordance with applicable privacy laws, including the General Data Protection Regulation. This privacy notice applies to your use of the website (https://www.flighttraining.co.za) (the “Website”) and any communication shared between you and Flight Training College. This privacy notice explains how we collect and use your personal data, why we use it, and how you can contact us in relation to the use of your personal data.

Who we are

Flight Training College Aviation is an Aviation Training Organisation (SACAA/1533/ATO), registered with the South African Civil Aviation Authority, that offers a wide range of fixed wing training. The Website is operated by FTC George (cc) T/A Flight Training College, (“Flight Training College”, “we” or “us”), a South African company registered at Hangar 27, George Airport, George 6529, South Africa. Flight Training College is the controller of your personal data.

2. How is your personal data collected?

We collect personal data: (i) through our website; and (ii) when you communicate with us. We may sometimes collect additional information from third parties, including, for example, business partners, sub-contractors in technical services, advertising networks, analytics providers or reporting agencies.

3. The purpose and legal basis for processing your personal data

Personal data, or personal information, means any information about an individual from which that person can be identified. We have detailed in the table below, your personal data which we may from time to time collect, the purpose or purposes for which we process this personal data, as well as the legal basis for such processing:

Personal data	Purpose for Processing	Legal Basis for Processing
Biographical and demographic information (such as date of birth, age, gender and job title/position).	Process, evaluate and respond to requests, inquiries and applications.	In order to pursue our legitimate interests of effectively managing our business operations.
Contact information (such as name, phone and fax number, email and postal address) for you or for others (e.g., principals in your business).	To respond to any queries or other communications you submit to us and to conclude contracts and agreements.	In order to ensure the performance of a contract to which you are a party and to comply with our legal obligations and to pursue our legitimate interests of effectively managing our business operations.
Information you provide about friends or other people you would like us to contact.	To respond to any queries or other communications you submit to us.	In order to pursue our legitimate interests of effectively managing our business operations.
Purchase and customer service history.	To process and fulfil orders and keep you informed about the status of your order.	In order to ensure the performance of a contract to which you are a party and to comply with our legal obligations and to pursue our legitimate interests of effectively managing our business operations
Financial information (such as payment information, including name, billing address and payment card details (i.e., card number, expiration date and security code); bank account information; financial statements; income; and credit score).	To process and fulfil orders and keep you informed about the status of your order.	In order to ensure the performance of a contract to which you are a party and to comply with our legal obligations and to pursue our legitimate interests of effectively managing our business operations.
Location data (such as data derived from your IP address, country and zip code) and the precise geolocation of your mobile device where we have provided notice and choice, as appropriate.	To operate, evaluate and improve our business (such as by administering, enhancing and improving our products and services; developing new products, services and Online Channels; managing our communications and customer relationships; and performing accounting, auditing, billing, reconciliation and collection activities.	In order to pursue our legitimate interests of effectively managing our business operations.
Information about your online activities (such as information about your devices, browsing actions and usage patterns) that we obtain through the use of cookies.	To operate, evaluate and improve our business (such as by administering, enhancing and improving our products and services; developing new products, services and Online Channels; managing our communications and customer relationships; and performing accounting, auditing, billing, reconciliation and collection activities	Your consent when it is required and in order to pursue our legitimate interests of effectively managing our business operations.
Other personal information contained in content you submit to us.	To respond to any queries or other communications you submit to us.	In order to pursue our legitimate interests of effectively managing our business operations.

4. If you fail to provide personal data

If you fail to provide certain information when requested, we may not be able to perform a contract we have entered into with you (such as providing goods or services in return for payment), or we may be prevented from complying with our legal obligations.

5. Automated decision-making

We do not envisage that any decisions will be taken about you using automated means.

6. Recipients of personal data

We will from time to time, send personal data to certain recipients as detailed below.

Transfers to third parties: We may transfer your personal data to other third parties, such as governmental agencies and regulators (eg, tax authorities), social insurance carriers, courts, government authorities and to external advisors acting as controllers (eg, lawyers, accountants, auditors etc.). Such transfers are made in order to comply with our legal obligations and for the legitimate interests pursued by Flight Training College or a third party to ensure the effective operation of our business. You can ask for further information in relation to these third parties through the ‘Contact us’ section on the Website.
Transfers to other service providers and business partners: Flight Training College may contract with other third party service providers and business partners, such as companies working with IT and cloud services, product and service providers and insurance companies. This may be done in order to ensure the performance of contracts and for our legitimate interest in effectively conducting, streamlining, operating and further improving our business. When such third party data processors process personal data on our behalf, we enter into agreements with them to ensure that they only process personal data in accordance with applicable laws.

We may also transfer or submit your personal data to a buyer / investor or potential buyer / investor in connection with a sale or other transfer of all or part of our shares, assets or business. Upon such transfer, we will take such reasonable measures to ensure that any receiving parties process your information in a manner that complies with this privacy notice. The purpose of such processing is to allow for the sale or transfer of our shares, assets or business and the legal basis for doing so is our legitimate interest in being able to manage our business by conducting such a sale or transfer.

8. Data security

We have put in place appropriate security measures to protect your personal data, including measures preventing your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to only those employees, agents and contractors who are authorised to access your data.

9. How long we retain your personal data

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for your personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

For further information on the length of time in which we may retain your personal information, please contact us using the details contained below in the ‘Contact us’ section on the Website.

10. Your rights

You have certain rights under data protection legislation as summarised below:

- Right of access: You have the right to obtain from us confirmation as to whether or not personal data concerning you is being processed, and, where that is the case, to request access to the personal data, as well as certain information on how we are processing such data.
- Right to rectification: You have the right to obtain from us the rectification of inaccurate personal data concerning you. Considering the purpose of the processing, you may also, in some cases, be entitled to supplemental information regarding incomplete personal data.
- Right to erasure (right to be forgotten): You may, in certain circumstances, have your personal data deleted, for example if your personal information is no longer necessary in relation to the purpose for which it was collected, if you have objected to the processing of personal data and we do not have a legitimate interest which outweighs your interest, if the personal data has been processed unlawfully, or if the personal data must be deleted to comply with a legal obligation.
- Right to restriction of processing: You may require that we restrict the processing of your personal data in certain cases, for example where we no longer need your personal data but you need it to determine, enforce or defend legal claims or you have objected to processing based on our legitimate interest in order to enable us to check if our interest overrides your interest.
- Right to data portability: In some circumstances, you may be entitled to receive the personal data concerning you which you have provided to us in a structured, commonly used and machine-readable format and you have the right to transmit those personal data to another controller.
- Right to object: You have the right to object to the processing of your personal data in certain circumstances, for example where the processing is based on our legitimate interest. If so, in order to continue processing, we must be able to show compelling legitimate grounds that override your interests, rights and freedoms.

In any case, Flight Training College is relying on consent to process your personal data, you have the right to change your mind and withdraw consent through the Website.

Your rights will in each case be subject to the restrictions set out in applicable data protection laws. Further information on these rights, and the circumstances in which they may arise in connection with our processing of your personal data, can be obtained by contacting us using the details in the ‘Contact us’ section on the Website. If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact us using the details in the ‘Contact us’ section on the Website.

11. Additions and changes

We may change or update this privacy notice at any time. We encourage you to review this privacy notice regularly for any changes.

12. Contact us

In order to make a query, raise a concern, avail of your data protection rights or for any other reason related to this privacy notice, please contact us at ftc@flighttraining.co.za.